CatalogueMaster is designed for large multi division organisations. One of our CatalogueMaster customers is a global fortune 500 company. The organisation comprises a number of global groups with sector focus and each group has 10-20 divisions. It is regularly innovating and creating new divisions, and acquiring and disposing of divisions, if a division is acquired it will normally have different financial systems and procedures that need to be aligned into the rest of the business. CatalogueMaster allows each division to manage its section of the catalogue and combines the entire set into a single homogenous catalogue that appears as a seamless system to the outside customer base. This increases revenue since often capital items are sold by a different division to the consumable items that go with the capital product, and linking the two in a seamless user experience increases consumable sales and makes it easier to collect all the required information to make the capital purchase.
CatalogueMaster allows the orders to flow back into the individual divisions ERP systems, and collects the matching invoices from the various ERP systems which are shared amongst different groups of divisions depending on the past history. From a customer perspective they are now dealing with a single entity with an integrated e-commerce site that has a professional website that is easy to shop from and has all the relevant products to any purchase. There is one process for sending orders and receiving invoices and the underlying complexity of the multiple divisions and their acquisition, disposal and changes of ERP system are hidden from the customer base, and do not cause the customers any issues as the systems and divisions change and evolve.
In distribution, resale and retail there are a large number of suppliers, and one of the key costs is catalogue management and profit is determined by margin management of the catalogue items. The problem is that the fast moving items, have the lowest shelf, inventory and logistical costs and are the most competitively prices with the lowest margins, and the slow moving items have better margins and higher inventory and handling costs.
CatalogueMaster allows the automation of the catalogue management for slow moving items, and the ability to provide pass through ordering so that these items can be shipped directly from the supplier. This increase profit on items that already have better margins and increases sales by making available items that would not be available via a print catalogue route.
A CatalogueMaster customer has increased their range from around 50,000 items to over 150,000 items with significant increases in turnover and improvements in profitability, by passing the website maintenance of the 100,000 new items down to the suppliers and getting direct delivery for these items.
CatalogueMaster works by providing the suppliers with their own @UK PLC e-commerce sites and integration solutions. These make it easy for the suppliers to improve their product content, and generate additional sales through increasing the product range that they supply. This benefits both the CatalogueMaster customer and their supplier.