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ecommerce benefits

Historical ecommerce Benfits

Back in 1999 the on-line market was small, and whilst there was a large benefit from ecommerce their were not a great deal of customers, however the first movers gained a lead and in most cases have held there advantage.  The benefits of ecommerce have not changed, but it is now much more competitive and you need a better system to attract and keep customers

Ecommerce Benefits

  • Self service shopping
  • 24 x7
  • Accurate orders
  • Accurate Prompt Payment
  • Accurate Payment
  • lower cost than catalogue and mail/phone order
  • quicker to change than catalogue and mail/phone order
  • Much more profitable

Results of ecommerce Benfits

There are still a surprising large number of businesses and markets that have not yet embraced ecommerce. However there are much more businesses providing ecommerce than the previous catalogue and mail/phone order, because the barriers to entry are much lower and the business is much more profitable. The profitability of ecommerce businesses means that they can spend significantly more on marketing, and spends of 10% of turnover are quite normal for online businesses, and typically double the traditional spend.

Modern Ecommerce Requirements

  • Traffic - Search engine optimisation and support for ad tracking
  • Low Drop out Rate - fast pages, easy shopping basket and checkout
  • Up Sell - process tailored to product
  • All ways on - 100% uptime payment fail over so site up even if bank down
  • Channel support - b2c, b2b, g2c
  • automated returns
  • ability to support jumps in demand
  • Continued profitablity